Refund & Return Policy

We want you to be fully satisfied with your purchase.
Due to the nature of herbal personal care products, returns are accepted only under specific conditions.

Refund Eligibility:

  • Item received is damaged, defective, or incorrect.

  • Must contact us within 7 days of delivery with photo/video proof.

  • Refunds are processed within 5–10 business days after approval.

Non-Returnable Items:

  • Opened or used bottles.

  • Items damaged by improper use or storage.

How to Request a Refund:

  1. Email support@neelambari-herbals.shop

  2. Include order number and issue details.

  3. Wait for confirmation and shipping instructions.